Ziva works with both Airtel India and Airtel Sri Lanka and provides human-assisted answering service and CRBT search and provisioning platform. Human-assisted answering service provides exact answers to user's queries by combining Ziva technical platform (with a large, constantly updated repository) with human intelligence and well-defined process. The CRBT search and provisioning platform provides personalized recommendations using the patent-pending "guided access" technique and helps operators achieve an astounding 65% conversion rate!

Ziva offers personalised subscription services over various media (SMS and WAP) to Idea subscribers. The service allows users to subscribe to custom alerts for a number of categories. The personalisation feature allows users to choose alerts that match their requirements. We call this the “long tail” of alerts; this complements the conventional “short head” alert services. Stocks, deals and events are the popular subscription services with users.

Uninor is a new entrant to India's mobile landscape. But that has not stopped it from becoming amongst the fastest growing mobile companies. Uninor's CRBT search is powered by Ziva's platforms. It demonstrates the platform's ability to handle requirements across different data verticals. It is integrated by Comviva and interacts with various Comviva systems to provide the subscriber a seamless experience in provisioning a tone. The Platform's scalability and extensibility is augmented by well-defined processes to access information and update data as well. Read More

Ziva provides managed services support for Nokia's Listings service which enables users to find relevant jobs, buy or sell used items, and discover suitable local service providers (such as car towing service, pest control, etc.). Besides providing high conversion rates (via its proven "guided access" paradigm), Ziva's platform helps extend the reach of the app/service to even SMS-only users. The app has been downloaded more than 200,000 times over last few months; half of these users use the app over SMS (despite downloading app from a website)! Read More